Customer Service Help Center

Customer Order Pickup

MidwayUSA provides a quick and convenient Customer Order Pick-Up/Return Curbside Service! When you arrive, please CALL: 1-877-320-0067 for fast and friendly curbside service. The phone number is also posted on the Curbside Pick-up signs in the Customer parking areas. 

For order pickup, please have your photo ID ready and provide the make, model and color of your vehicle and we'll bring your order right out.

If your order contains powder, please see Status of My Powder Order for more details.

Customer Order Pickup Address:

MidwayUSA
5875 W Van Horn Tavern Rd.
Columbia, MO 65203-9274

We’ll contact you if you haven’t picked up your order within 5 days. After 15 days, we will return the product to inventory and put the credit back on your credit card.

Customer Order Pickup Hours:

Monday – Sunday
8:00 a.m. – 6:30 p.m. CT

New Year's Day, Easter, Memorial Day, Independence Day, and Labor Day
8:00 a.m. – 4:30 p.m. CT

Thanksgiving and Christmas
Closed

Driving Directions:

Westbound on I-70 (from Columbia):

  1. Take exit 121 (the Fayette exit).
  2. At the top of the exit ramp, turn left onto Highway 40. NOTE: The ramp automatically funnels you to go right on Highway 40 - you have to pay attention and look for the left-hand turn opportunity at the top of the ramp.
  3. Once on Highway 40, you will pass back over I-70, and proceed down the entrance ramp as if you were going to get back on the interstate. Near the bottom of the ramp, turn right on Route UU.
  4. Take your first left, which is Van Horn Tavern Rd.
    NOTE: The road that goes right where Van Horn Tavern goes left is called Sugar Creek - don't let that confuse you - you are in the right spot.
  5. About 1/4 mile down Van Horn Tavern is MidwayUSA. It will be on the left side of the road.
  6. Turn left at the MidwayUSA sign.
  7. Continue straight, down the west side of the building and look for the Customer Order Pickup signs.

Eastbound on I-70 (towards Columbia):

  1. Take exit 121 (the Fayette exit).
  2. At the top of the exit ramp, turn right onto Highway 40.
  3. Proceed down the entrance ramp as if you were going to get back on the interstate. Near the bottom of the ramp, turn right on Route UU.
  4. Take your first left, which is Van Horn Tavern Rd. NOTE: The road that goes right where Van Horn Tavern goes left is called Sugar Creek - don't let that confuse you - you are in the right spot.
  5. About 1/4 mile down Van Horn Tavern is MidwayUSA. It will be on the left side of the road.
  6. Turn left at the MidwayUSA sign.
  7. Continue straight, down the west side of the building and look for the Customer Order Pickup signs

interstate 70 point out location of midwayusa interstate 70 point out location of midwayusa zoomed in

FAQ -

Can I place an order at MidwayUSA? 

We’re very sorry, but MidwayUSA is a secure facility and we’re unable to allow visitors in the building. You can still access all our services online and use our quick and convenient Customer Order Pick-Up/Return Curbside Service.

Can I return an order at MidwayUSA?

Yes! Please use our Returns Center to process your return. Once your return has been processed, you can bring it to MidwayUSA for drop off during our Curbside Order Pick-Up/Return hours. 

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