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Customer Service Hours

Mon-Fri Hours:: 8:00 a.m. - 4:30 p.m. CT

Sat & Sun Hours:: Closed

NOTE: Customer Service is closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Send Us an Email

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If you need to send us a copy of a license or document that proves you are legally eligible to purchase certain products on the site, please submit them through the Licenses and Documents section of your Account. If you don’t have an existing account, you will need to create one.

For other documents, please send us a message explaining your situation and we will let you know which documents to send and how to get them to us.

How may we help you? Please include as much information as possible. For example, include invoice number if asking about an order, product number and name if asking about a product, web browser and page address if asking about our website, etc.

Give Us a Call

1-800-243-3220 Fax #: 1-800-992-8312

Customer Service Hours

Mon-Fri Hours:: 8:00 a.m. - 4:30 p.m. CT

Sat & Sun Hours:: Closed

NOTE: Customer Service is closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Comments to the Founder & CEO

Thanks for Your Business! I would like to know what you think about our products and service.

Aim Straight, Larry's Signature

Larry Potterfield Founder and CEO of MidwayUSA larrypotterfield@midwayusa.com

Careers at MidwayUSA

Have questions about a career at MidwayUSA?

Careers jobs@midwayusa.com