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Customer Service Hours

Mon-Fri Hours:: 8:00 a.m. - 4:30 p.m. CT

Sat & Sun Hours:: Closed

NOTE: Customer Service is closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

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If you need to send us a copy of a license or document that proves you are legally eligible to purchase certain products on the site, please submit them through the Licenses and Documents section of your Account. If you don’t have an existing account, you will need to create one.

For other documents, please send us a message explaining your situation and we will let you know which documents to send and how to get them to us.

How may we help you? Please include as much information as possible. For example, include invoice number if asking about an order, product number and name if asking about a product, web browser and page address if asking about our website, etc.

Give Us a Call

We are not accepting phone calls at this time. Please choose one of our other methods of contact.

Fax #: 1-800-992-8312

Customer Service Hours

Mon-Fri Hours:: 8:00 a.m. - 4:30 p.m. CT

Sat & Sun Hours:: Closed

NOTE: Customer Service is closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Comments to MidwayUSA's President

Customer Satisfaction is our #1 goal! Please let me know what you think about our products, policies and service so we can learn and improve.

Thanks, Matt Fleming President of MidwayUSA mattfleming@midwayusa.com

Careers at MidwayUSA

Have questions about a career at MidwayUSA?

Careers jobs@midwayusa.com